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Imperial Irrigation District warns of customer scam

January 9th, 2014 | by K Kaufmann | Comments

The Imperial Irrigation District has issued a warning on a potential scam targeting its customers, some of whom have been contacted by a caller claiming to represent their “electric company” and threatening disconnection if they do not provide personal credit card information.

These calls are not associated with IID, said Robert N. Fugett, general superintendent of customer service administration.

“The district takes customer privacy very seriously. We encourage our customers to guard and protect their personal information,” he said.

In cases involving potential disconnection of service, IID does not call residential or commercial customers to demand payment, the company said in a statement on the scam. Customers are instead notified by mail, door hangers or through an automated courtesy-alert phone system.

The district urges customers contacted by anyone they suspect may not be legitimate to end the call quickly and contact the IID at (800) 303-7756 to verify whether the call is from the district.

More information and tips to avoid fraud are available online at www.iid.com/avoidfraud.

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